Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

We accept Paypal and direct transfer payment methods.

We prefer payments by PayPal or through from your Credit Card. Payment needs to be received within 24 hours of purchase or the transaction may be cancelled and item resold.

 

How long will delivery take?

All items are made to order and ship within 1-5 business days from the date of purchase. We use USPS First Class or Priority Mail within U.S. and it takes 10-15 business days to USA and Canada, and 20 – 30 working days worldwide once it has been shipped.

We need 7-10 days to deliver to your USA address, and 15-25 days for an address outside the USA area.

How secure is shopping in the Online Shop? Is my data protected?

We use Comodo Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates your order information into a highly indecipherable code, which is processed immediately.This procedure makes your account information unreadable from the time your order is submitted until the time it reaches us. When you’ve finished shopping and begin the checkout process, you will move into the secure area of our web. Once you’ve entered, the page address (URL) will change from http to https, to let you know you are in a secure area. You will remain in this secure zone for the entire checkout process.

You can shop safely on our site, because my site is very secure with verified SSL. Feel safe to make a transaction with us because we only accept PAYPAL for payment option. Ease of tracking order with realtime tracking number (integrated tracking information from USPS, DHL, UPC etc).

What exactly happens after ordering?

When you place an order we will estimate delivery dates based on the availability of your item(s), shipping method selected and your shipment’s destination.

Items in stock will typically ship out within 1-2 business days.

Do I receive an invoice for my order?

Yes, you will receive invoice for your order. We will send you an invoice of your order via email.